Remote monitoring and management (RMM) solutions are software platforms that allow managed service providers (MSPs) to monitor and manage their clients’ IT infrastructure remotely. The best RMM solutions provide a comprehensive set of features that enable MSPs to automate tasks, improve efficiency, and deliver better service to their clients.
RMM solutions have become increasingly important in recent years as businesses have become more reliant on technology. With the rise of cloud computing and the proliferation of mobile devices, businesses need a way to manage their IT infrastructure from anywhere. RMM solutions provide MSPs with the tools they need to do this effectively and efficiently.