An RMM platform, or remote monitoring and management platform, is a cloud-based software solution that allows managed service providers (MSPs) to remotely monitor, manage, and maintain their clients’ IT infrastructure. RMM platforms provide MSPs with a centralized dashboard from which they can view the status of their clients’ networks, servers, and endpoints, and perform a variety of tasks, such as patch management, software updates, and security monitoring.
RMM platforms offer a number of benefits to MSPs, including: