RMM, or Remote Monitoring and Management, is a cloud-based service that allows managed service providers (MSPs) to monitor and manage their clients’ IT infrastructure remotely. RMM tools can automate tasks such as software updates, patch management, security monitoring, and remote troubleshooting, freeing up MSPs to focus on more strategic initiatives.
In today’s increasingly complex IT landscape, RMM is more important than ever before. With the growing number of devices and applications, MSPs need a way to efficiently and effectively manage their clients’ IT environments. RMM tools provide MSPs with the visibility and control they need to keep their clients’ systems running smoothly and securely.